At Hallmark Sales Store, we understand that the ornaments you choose are more than just decorations—they’re cherished keepsakes that hold special meaning. That’s why we’re committed to delivering your precious holiday treasures with the same care and attention you’d expect when selecting them.
Every ornament tells a story, and we want to make sure yours arrives safely to become part of your family’s holiday traditions.
Our Shipping Options
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95 (regardless of order value)
Our standard shipping option provides reliable tracking and faster delivery times, perfect when you need your special ornament to arrive for an upcoming celebration or as a timely gift.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: Free for orders over $50
For those planning ahead or making larger purchases, our free shipping option offers wonderful savings while still ensuring your ornaments arrive with care. This service includes basic tracking to follow your package’s journey to your doorstep.
Processing Your Order
Each ornament in our collection is carefully inspected before shipping to ensure it meets our high standards. Please allow 1-2 business days for order processing before your package is dispatched.
International Delivery
We’re proud to share holiday cheer worldwide! Currently, we ship to most countries (excluding some remote areas in Asia and other locations). During checkout, our system will automatically confirm whether we can deliver to your address.
Wherever you are in the world, we want your Hallmark ornament to arrive as a beautiful surprise, ready to become part of your family’s story.
Tracking Your Order
Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey. Our customer service team is always happy to help if you have any questions about your delivery.
Our Delivery Promise
We know how important these meaningful ornaments are to you and your loved ones. That’s why we partner with trusted carriers who handle your packages with care. While delivery times are estimates, we work diligently to ensure your holiday treasures arrive safely and in time to decorate your celebrations.
Have questions about delivery? Our holiday-loving customer service team is always here to help at [email protected].
Warm regards,
The Hallmark Sales Store Team